1.Information We Collect
Chattanooga Fiberglass may collect customer names, phone numbers, email addresses, service addresses, vessel information, requested repair services, estimates, invoice records, payment information processed by authorized payment providers, and communication preferences.
2.How We Use Information
We use customer information to prepare estimates, provide fiberglass and marine repair services, schedule appointments, send invoices and payment requests, provide repair updates, respond to inquiries, and maintain business records. Customers who separately opt in may also receive promotional communications regarding fiberglass repairs, marine coatings, bottom painting, special offers, and seasonal services.
3.SMS Communications and Consent
Customers may voluntarily opt in to receive non-marketing text messages concerning estimates, invoices, payment reminders, appointment notifications, and service updates.
Customers may separately opt in to recurring marketing and promotional messages.
Marketing consent is optional and is not required to purchase services. Message frequency varies. Message and data rates may apply. Customers may reply STOP to unsubscribe or HELP for assistance.
We maintain records of SMS consent and opt-out preferences.
4.Mobile Information and Data Sharing
Chattanooga Fiberglass does not sell customer mobile information or share SMS opt-in information or consent with third parties or affiliates for their own marketing or promotional purposes.
Customer information may be processed by authorized service providers supporting payment processing, customer relationship management, customer communications, and business operations.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties for marketing purposes.
5.Information Security and Retention
Chattanooga Fiberglass uses reasonable administrative and technical safeguards to protect customer information. Information is retained as reasonably necessary for legitimate business purposes, consent documentation, recordkeeping, and applicable legal requirements.
6.Customer Privacy Rights
Customers may contact Chattanooga Fiberglass to request corrections to their information, ask questions about privacy practices, or withdraw consent to marketing communications, subject to applicable law.
7.Updates to This Policy
Chattanooga Fiberglass may update this Privacy Policy to reflect changes in business practices or legal requirements. Updated versions will be published on this page.
8.Contact Information
Chattanooga FiberglassRossville, Georgia
Phone: Company phone number to be added
Email: Company email address to be added